Salesforce Introduces Vaccine Cloud

Salesforce, the global leader in CRM made a big announcement in the health industry about the salesforce vaccine cloud technology to help government agencies, healthcare organisations, businesses, non-profit and educational institutions manage their vaccine programmes.

Most of the government and healthcare organisations don’t have the technology infrastructure in place to stem the complexity, speed, safety and scale required for vaccine administration, inventory and logistics management, said the CRM firm.

With the moving time now that we are made available to safe and effective COVID-19 vaccines. Every country, every state and every city is expeditiously launching vaccination programs so that the vaccination reaches billions of people. Unfortunately many government organisations and healthcare agencies don’t have the required infrastructure in place to handle the complexity, speed and scale necessary for salesforce vaccine administration management, like inventory and logistics management, getting people registered and scheduled for their vaccines, and recipient outreach and vaccine outcome monitoring. Government is partnering with private sector companies to manage mass vaccination efforts, and these businesses need the same technology infrastructure to help deliver safe, efficient and effective salesforce vaccine administration management and programs.

“The biggest challenge the world faces right now is orchestrating the distribution of billions of vaccine doses. Technology can play a critical role in ensuring it’s done efficiently, effectively, and equitably,” said Bret Taylor, President and COO of Salesforce. “We’re proud to be supporting organizations through their recovery and helping to protect people from the effects of COVID-19.” 


Vaccine Cloud is part of Salesforce’s COVID-19 response technology solutions.  Salesforce Vaccine Cloud provides an end-to-end salesforce vaccine management platform for your community. Health authorities can plan and manage vaccination efforts to reach people at Scale. Understand vaccination rates, track inventory, watch outcomes, and communicate with the public. 


Launch and manage your community vaccination program quickly and effectively.

Salesforce Vaccine Cloud provides an end-to-end vaccine management platform for your community. Health authorities can plan and manage vaccination efforts to reach people at scale. Understand vaccination rates, track inventory, watch outcomes, and communicate with the public.

Implement digital vaccination solutions in weeks, not months. Connect data to get a holistic  view of your vaccination campaigns. Manage sites, staffing, inventory, and outreach in your community.

Check out our Infographic on: What is CRM Software

Streamline Your Workflows For Faster Vaccine Administration

Vaccine Cloud for Providers helps to connect people with thousands of vaccination sites. A scalable workflow simplifies vaccine administration. Now, clinicians can more easily manage inventory, scheduling, dosing, patient outcomes, and staff training.

  • Deploy in as little as two weeks with simple, repeatable administration workflows
  • Scale staffing and vaccination sites, and manage inventory
  • Manage consent, registration, scheduling, dosing, and monitoring

Increase Equitable Access Through Vaccine Education Resources

Vaccine Cloud helps organizations create new, safe operating models for employees, customers and constituents. Adapt to your new normal with tools that help your workplace reopen safety. Track vaccination rates and install digital health credentialing. Get vaccine education resources to employees.

  • Standardized vaccine education outreach templates
  • Visualize vaccination data and verify digital health credentials
  • Automated bots to help manage scheduling and follow up

Vaccine Cloud capabilities

Using Salesforce Vaccine Cloud, customers can manage vaccine inventory, schedule patient appointments, conduct public health outreach, monitor outcomes, and more.

  • Government and public health agencies: Salesforce Vaccine Cloud lets agencies pull in data from their existing Salesforce solutions or third-party systems to help them monitor the effectiveness of their vaccination programs and make data-driven decisions.
  • Healthcare providers: Using Vaccine Cloud, providers can manage vaccine inventory, facilitate and track staff training and education, and handle payments and reimbursements. Providers can also use the platform to handle patient communication, such as notifying a person to schedule their first shot or reminding them to come in for a second dose.

In addition to the functionality for government agencies and healthcare providers, Salesforce Vaccine Cloud gives individuals the ability to share their vaccination or health status, which could be used by businesses to make decisions about re-opening offices, retail locations, entertainment venues, or other facilities.

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